Privacy Policy

At Sattvata By Gaurangi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through payment gateways)

Non-Personal Information

We may also collect certain non-personal information automatically, such as:

  • Browser type

  • Device information

  • IP address

  • Pages visited on our website

  • Time spent on pages

This information helps us improve the performance and user experience of our website.

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your orders or inquiries

  • To improve our website and services

  • To send updates, promotions, or marketing communications (if you opt in)

  • To prevent fraud and enhance website security

3. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties.

However, we may share your information with trusted service providers such as:

  • Payment processing partners

  • Shipping and logistics providers

  • Website hosting and technical service providers

These partners are required to protect your information and use it only for the services they provide.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Understand website usage

  • Remember user preferences

  • Improve website functionality

You can choose to disable cookies through your browser settings if you prefer.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

We recommend reviewing their privacy policies before sharing personal information.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data (subject to legal obligations)

To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the updated date.